Privacy Statement

This Privacy statement is the C-COR Broadband Australia Pty Ltd (C-COR Broadband, we, or us) official privacy policy. It applies to all personal information collected by us.

C-COR Broadband respects your privacy and is committed to protecting it.

C-COR Broadband has established this Privacy Statement to inform you of our Privacy Policy and practices, and of the choices you can make about the way your information is collected online and how that information is used. C-COR is committed to complying with Australian Commonwealth legislation governing privacy of personal information by businesses and to protecting and safeguarding your privacy when you deal with us.

C-COR Broadband considers the responsible use of personal information to be a critical element in enabling the Internet to reach its potential as a serious tool for personal and professional activities.

We’ve structured our websites so that, in general, you can visit C-COR Broadband on the Web without having to identify yourself or reveal any personal information. We make this notice readily available on our home page and at the bottom of every C-COR Broadband Web page.

There are times, however, when we may need information from you, such as your name, business address and e-mail address. We will only collect such personal information if it is necessary for our functions and services. We retain the right to use or disclose personal information about you that is required in the provision of information about or the promotion or delivery of C-COR Broadband Products and Services.
If Credit Card or PayPal financial information is required for online Transactions, a Third Party secure Portal is utilised for this transaction. C-COR does not access to your credit card or financial information.

We may receive personal information if you use our feedback or contact forms. Personal information about you may be collected by us from devices or browsers which you use to access our webpages. We may keep records and a copy of your contact with us, where you submit information through web forms, by logging your IP address, collecting GPS data, by use of cookies, by recording phone numbers and email addresses from which you contact us, by any smart phone, browser or other application we use which might collect information from the device or browser used by you.

By using the C-COR Broadband website and services you consent to us using and disclosing your information both for the purposes for which we have collected it (including by providing your information to a third party payment processing provider) and for other purposes related to marketing and advertising our services and the services of other entities with whom we have relationships.

Our Commercial Systems record commercial transactions, Invoice, and shipping details together with account information related to you as our customer. Some of this information is mandatory information and must be retained for Tax purposes, it is also important to have these records for tracking warranty and any follow up or disputes that may arise from time to time.
Our Sales or customer relationship systems record your contact details for the purposes of contacting you whether this be electronically or by mail or phone – you can choose to opt out at any time.

All personal information collected by C-COR is held in secure storage and used only for the purposes intended. We do not buy or sell this data.

When C-COR Broadband receives information about your session or about you, we may use it for research or to improve our site and the services we offer you.

In general, on the C-COR website, IP addresses (the Internet address of a computer) are logged to track a user’s session while the user remains anonymous. We may analyse this data for certain trends and statistics, such as which parts of our site users are visiting and how long they spend there. This data allows us to understand and tailor the customer experience, and to ensure that the performance of the website is such that your online experience with C-COR is as enjoyable as possible. We do not link your IP addresses to anything personally identifiable to you.

The C-COR webpage uses “cookies,” which are small files that may be placed on your hard disk for record-keeping purposes. A cookie helps us to remember who you are. Cookies can make your subsequent visits to the web page simpler and more seamless. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (However, by not accepting cookies, some web pages may not display properly or you may not be permitted to access certain information.) Our Website produces a Banner the first time you access it, warning you of the fact that cookies are used on our Website. This is a completely normal practise.

C-COR Broadband encourages parents to take an active role in their children’s use of the internet and to spend time online with their children. Children may ask their parents to submit a request for information on their behalf.

By using the C-COR Broadband Website, Products and Services you agree to the terms of this Privacy Policy. If you do not agree to the C-COR Broadband Privacy Policy, please do not use this site or any other C-COR Broadband service.

If you have any questions, comments or complaints about our privacy practices, or would like to correct or update information provided to C-COR Broadband via its Web site, please contact us by sending an e-mail to